How our Accident Claim Management service can help you?
If your accident wasn’t your fault, we handle the entire claim for you — at zero cost to you, without touching your own insurance policy:
- No excess to pay — not before, during or after the repair.
- Like-for-like replacement vehicle whilst yours is being repaired.
- Manufacturer-approved repairs through our UK-wide network of accident repair centres.
- Your no-claims discount stays intact — because you’re not claiming on your own policy.
How does this work?
- Call us on 07711938399 with the details of your accident.
- We confirm fault with the other party’s insurer.
- We arrange your repair and replacement vehicle — no excess, no upfront cost.
- We recover the costs directly from the at-fault driver’s insurer on your behalf.
And because you’re not claiming on your own policy, your no-claims discount stays completely untouched.
You choose the repairing garage yourself.
- We use one of our approved Accident Repair Centres.
- You choose the repairing garage yourself.
Your replacement vehicle, delivered fast
We match your replacement vehicle to your own — same type and similar engine size — so you barely notice the difference. The majority of vehicles we provide are less than 6 months old, and if your car isn’t driveable, we’ll typically have a replacement to you within 3 hours of accepting your claim.
Accident Management FAQs
No — costs are recovered directly from the at-fault driver's insurance, so you don't need to involve your own insurer.
- After any UK road accident, you have the right to choose who repairs your vehicle.
- If you weren't at fault, you can claim independently of your own insurer instead of going through your policy.
- We and our partners have helped thousands of motorists make independent accident claims.
- We handle everything — repair, recovery, and paperwork — and the at-fault driver's insurer foots the bill.
- Call 07711938399 to find out more.
No — use us instead of your insurer and you won't pay a penny of excess.
- Even when the accident wasn't your fault, your own insurer typically makes you pay your policy excess before repairs can start.
- That money is usually recoverable later — but it's still cash out of your pocket up front.
- Our independent claims service isn't a claim against your own policy, so the excess simply doesn't apply.
- £0 to pay before, during, or after the repair.
Yes — you get a comparable replacement vehicle while yours is being repaired.
- Most insurance policies don't include a hire car as standard — it's usually an "optional extra".
- "Courtesy cars" offered elsewhere are often just basic saloons or hatchbacks that may not suit your needs.
- Through Car Call and our partner network we provide a comparable replacement — similar type, make, and engine size.
- Whether you drive a small hatchback or a prestige sports car, we'll match it as closely as we can.
Yes — your vehicle is returned to its pre-accident condition by manufacturer-approved specialists.
- UK-wide network of partner-approved Accident Repair Centres available to every customer.
- Many centres hold manufacturer approvals for specific brands.
- Need a manufacturer-approved repairer for your make? Just tell your personal claim handler and they'll route the job to the right centre.
- Repair quality you can trust, every time.
Management Servicing
We'll Handle Your Accident Claim
No excess to pay, replacement vehicle, manufacturer-approved repairs
07711938399
We Repair All Makes of Automobiles
